NSW Fair Trading

NSW Fair Trading is responsible for the administration of consumer protection laws in NSW. It aims to achieve fairness for all in the marketplace by undertaking a range of activities, including:

• giving consumers and traders information about their rights and responsibilities and Fair Trading services
• helping to resolve consumer complaints and disputes
• licensing businesses, contractors, tradespeople and property professionals
• registering associations and co-operatives
• conducting compliance, inspection and testing programs
• developing and enforcing laws to safeguard consumer rights and inform business and traders on fair and ethical practices
• safeguarding rental bonds.

Note: There are no counter services at Head Office. For a full list of locations that provide counter service for Fair Trading, Find a Service NSW location.

Registry services

NSW Fair Trading offers information on how to start, run and close Associations and Co-operatives in NSW.