What are the fees and charges for my bills?

If you have a Telstra Upfront Mobile Plan, you will not be charged any late fees or payment processing fees.

For all other plans, we have a range of billing and payment options to suit you. See payment options and associated fees listed in the table below.

Payment options and associated fees

Payment options

$2.75 + debit or credit card payment processing fee (if applicable)

Debit and credit card fees:

Debit or credit card	Fee
VISA, Mastercard, American Express	0.30% plus GST*

*GST is calculated based on the taxable charges on the bill

What is a non-electronic payment fee?

A non-electronic payment fee is the fee we charge if you pay your bill at an Australia Post or Telstra store. The fee for your last non-electronic payment includes GST and appears on your bill in the Account Charges & Credits section.

If you make multiple payments in a billing period, you will be charged once for each payment.

How do payment processing fees appear on my bill?

A payment processing fee is the fee we charge if you pay your bill with a debit or credit card. The payment processed includes GST and appears on your bill in the Account Charges & Credits section.

You will not be charged this fee if you require a braille bill or A3 paper bill copy.